PowerBank Corporation Privacy Policy and Cookie Notice

We are committed to providing you notice about how PowerBank Corporation and our affiliate and subsidiary companies (together, “PowerBank” or “we”, or “us”, or “our”) handle your information. This PowerBank Privacy Policy (the “Privacy Policy”) applies to the information that we collect and process about users of our Services, and those who communicate with us about our Services, interact with us on social media, attend our events, participate in our surveys, contests and promotions, or are subscribed to our marketing and informational communications (the “Interactions”). In this Privacy Policy, “Services” means:

• PowerBank websites that link to this Privacy Policy, including any versions optimized for viewing on a mobile device (the “Sites”),
• PowerBank mobile applications (each an “App”),
• the features and services available through our Sites and Apps.

We have established this Privacy Policy to let you know the kinds of information we may gather during your use of the Services and related other Interactions, how we use your information, when we might disclose your information, and your rights and choices regarding your information that we collect and process.

The Information We Collect

We collect information related to our Services and Interactions directly from users, automatically related to their use of the Services and our Interactions, as well as from third parties. We may combine the information we collect from these various sources.

Information You Provide to Us. We collect information directly from users:

• Account registration, management, profile creation and modification
• Account access and use, as well as uploading content to the Services and other associated activities
• Access to and use of the Sites and Apps
• Event registration and attendance
• Signing up to receive alerts or other information via email, text or instant messages from PowerBank
• Customer service, technical support, and related communications
• Participation in communities, commenting on blog entries, interacting with us on social media, and participation in other forums
• Submission of an application or resume to work at PowerBank

The types of information we collect directly from you are: your name, e-mail address, phone number, postal address, other contact information, communications preferences, transaction history, and any other information you submit to the Services or otherwise provide to us. We also collect certain demographic data if you provide it to us including age, gender, preferred language, and current location.

Automatically Collected Information. We also collect information through automated and technical means as you browse our Sites, use our Apps, or otherwise use the Services. We collect information about your computer, browser, mobile or other device that you use to access the Services. We may use cookies, pixels, log files and other similar technologies to collect such information, including IP address, device identifiers and other unique identifiers, browser type, browser language, operating system name and version, device name and model, version, referring and exit pages, dates and times you access our Services, the length of time that you are logged into or using our Services, the links you click or features you use, software crash reports and session identification number.

Information We Collect From Third Party Sources. In some cases, we collect user information from third-party platforms and social media sites, business partners, marketers, analysts and other sources to enable us to verify and update information contained in our records and better customize the Services for you.

Use and Processing of Information

We generally use the information we collect from and about you to provide and operate the Services, respond to user requests, for customer service and support, to protect our rights and those of others, to send marketing communications, to help us personalize user experiences and to improve the Services.

Disclosure of Your Information

We disclose the information we collect in the following ways:

• Affiliates and Subsidiaries. Amongst our affiliated and subsidiary companies in furtherance of the purposes set out in this Policy; their use of your information is subject to this Privacy Policy.
• Business Partners and Third Parties. We may share your information with business partners who jointly sponsor events with us, from time to time; where required by applicable law, we will obtain your prior consent.
• Third-Party Service Providers. We use a variety of third-party service providers that perform functions on our behalf, such as hosting, billing and payment processing, push notifications, storage, bandwidth, content management tools, analytics, customer service, fraud protection, etc.
• General Business Operations. Where necessary to the administration of our general business, accounting, record keeping and legal functions.
• Legal Compliance and Protection of Rights. We may also use or disclose information if required to do so by law or in the good-faith belief that such action is necessary to conform to applicable law or comply with legal process, establish, protect and defend our rights or property, or act under emergency circumstances.
• Aggregate/Anonymous Information. We may share aggregate/anonymous information about use of the Services with third parties for research, marketing, analytics and other purposes.
• Business Transfers. As we continue to develop our business, we may seek to buy, merge, or partner with other companies. In such transactions, user information may be among the transferred assets.

Use of Cookies and Other Online Tracking Technologies

Like most Sites and Apps and online Services, we use “cookies,” web beacons (a/k/a pixel tags), analytics devices and similar technologies (some of which are operated by third parties) to record your preferences, gather information about the use of our Services, personalize content and ads and track information about the performance of our advertisements. We may also use these technologies to monitor traffic and make the Services easier and/or more relevant for your use. We may combine this information with other information we collect from you.

Cookies. These are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Many web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline or block cookies if you prefer.

Pixel tags (a/k/a web beacons or clear GIFs). Pixel tags are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages or within emails.

Analytics Services. We use third-party analytics services, including Google Analytics, on our Services. Google Analytics uses cookies and other tracking technologies to help us analyze how users interact with and use the Services.

Online Advertising

In order to display more relevant advertising on our Services, to manage our advertising on third-party sites, mobile apps and online services, and to measure and improve our ads and marketing efforts, we may work with Facebook, Google and other third-party ad companies, ad exchanges, channel partners, measurement services and ad networks.

These third parties may use cookies, web beacons or other tracking technologies to collect information about your use of the Services and your activities across other websites and online services, which they may associate with persistent identifiers. This information may be used to provide you with more relevant advertising or other targeted content on our Services and other websites or services, and to measure the performance of such advertising.

Do-Not-Track. Your browser or device may include “Do-Not-Track” settings or functionality. Currently, our systems do not recognize browser “Do-Not-Track” requests.

How We Protect Your Information

We take technical, physical and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. We encourage you to take steps to protect your information and prevent unauthorized access to your password or account.

Retention of Your Information

We retain your information for as long as required to satisfy the purpose for which it is collected and used (for example, for the time necessary for us to provide you with customer service, answer queries or resolve technical problems), unless a longer period is necessary for our legal obligations or to establish, protect, or defend legal claims.

International Users

PowerBank is a global company with affiliates, service providers and partners in multiple jurisdictions. As such, your information may be transferred, accessed, stored and otherwise processed by us and these third parties for the purposes described above, in jurisdictions outside of your home jurisdiction, including Canada, the United States, Mexico and the European Economic Area and other jurisdictions in which we or our service providers operate. Some of these jurisdictions may not provide an equivalent level of data protection as your home jurisdiction. By providing us with your information, you acknowledge any such transfer, storage, or use.

Third Party Links and Services

The Services contain links to third-party websites such as social media sites, and also contain third-party plug-ins and functionalities (such as the Facebook “like” button and Twitter “follow” button). If you choose to use these sites or features, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services and updating the “Effective Date” for the Privacy Policy. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

Your Choices

If you would like to update your preferences on the types of communications you receive from us, or opt out of marketing communications from us, you may do so at any time by updating the communication preferences in your account profile. Please note that we may continue to send non-promotional communications such as important notices, payment confirmations and transaction-related emails. To opt out of marketing communications you may also email us your request at info@powerbankcorp.com.

Access and Data Subject Rights

Subject to applicable law, you may have the right to access, request correction and deletion of, and object to our use of your information. To exercise your rights, please contact us as set forth in the “Contact Information” section below. You may also access and modify much of the information that you have submitted by logging into your account and updating your profile. We may retain certain information about you as required by law or as permitted by law for legitimate business purposes.

Your California Privacy Rights

California Civil Code Section 1798.83 permits customers of PowerBank who are California residents to request certain information, once per year, regarding our disclosure of their personal information (as defined by California law) to third parties for their own direct marketing purposes, or in the alternative, that we provide a cost-free means for consumers to opt out of any such sharing. To opt out of future sharing for these purposes, please send an e-mail to info@powerbankcorp.com.

Contact Information

If you have any questions about this Privacy Policy or Cookie Notice, would like to exercise your rights regarding your information that we hold, or would like to raise a complaint with us related to your information, you should contact us at info@powerbankcorp.com.